Client User communication best practices | Discuss? | Comments? | Forums?

Client User communication best practices | Discuss? | Comments? | Forums?

As a solopreneur using Zoho Projects, all of my clients and collaborators are, or will be "client users." As such, I need to know as much about the best practices for using Z-Projects in this way.

I really like the "Discuss" feature, but my client users are not getting alerted to messages unless logged in to Projects. And, Discuss is not available via the Projects mobile app. - What is the best practice here? -

I have not tried "Forums" yet and therefore do not know if Forums is available to Client Users and if it's available via the mobile app.

I'm open to all suggestions from users and Zoho advisors as well. I really need a deep dive on this topic please.