Cliq having issues on laptop

Cliq having issues on laptop

Have issues on cliq all the time from my Dell laptop. Never connects with video or it keeps saying waiting for the device to connect. Other employees are able to connect right away but even installing the app on my laptop does not help. 
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                                        • No longer get Cliq notifications on phone if app not started

                                          On Android, I used to get notifications on my phone whether I was in the app, or it was started. Then about a month ago, I stopped seeing notifications on my phone UNLESS I had already started the app. So if I reboot my phone, and never start the app,


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