Closed Won becomes Closed (Won) in Zoho -- and Zoho's response
We're relatively new to Zoho after being in Salesforce.com for *many* years. We love Zoho, but suddenly saw something that took us for a loop this morning.
Zoho suddenly change the format of "Closed Won" to "Closed (Won)" in their Deal stage names without bothering to let anyone know. We had tons of scripts against the API break and surprising to us Zoho support doesn't think it's an issue to just change things like this. Is this norm for other folks who have more of a history using Zoho?