CloudFlare doesn't recognize CNAME record

CloudFlare doesn't recognize CNAME record

Hi team.

We need to setup our domain, but we manage our DNS with CloudFlare. We already try the recomendation about disable the orange cloud mentioned in this post:  https://help.zoho.com/portal/community/topic/how-to-verify-your-domain-with-zoho-desk-and-cloudflare

We already check the domain's response as you can see in the attached image.

Can you provide us additional info to solve this issue?

Regards,
Bismark Colombia
Nicolás Arias