Codeless Bots : Response blocks to collect visitor information

Codeless Bots : Response blocks to collect visitor information

The Blocks gallery is a collection of enriched UI elements & actions offered by SalesIQ that can be used to define the interaction flow while building your bot.

Response Blocks:

This category of blocks can be used to collect information from the visitor to complete the flow. Listed below are the available response blocks:
  • Quick Reply: Send quick informative messages, share articles and images to the visitor's question or choice.


  • Button: Give multiple options in the replies for visitors to choose from, and create a flow based on the visitors' choice.


  • Option: This block can be used to get the required information for specific details. You can present visitors with multiple options and get their responses. The main difference between an Option card and a button card is that the button card can create multiple flows based on the visitors' response, whereas the option card can be used to collect information from visitors and enrich the conversation. 


  • Multiple Options: The Multiple options block provides a checklist-style option that lets users pick one or more choices. This can be used to get more info from the visitor using a single card. 


  • Calendar: A calendar card allows visitors to pick a time slot and date to schedule events. There are two different types of calendar cards, single date, and date range. The single  date calendar allows you to pick the exact date and time for the event, whereas the range calendar allows you to choose a range of days.


  • Slider: The Slider card allows you to get a required number from the visitor. 


  • Rating: To obtain any feedback about the brand or the conversation from the visitor, the rating card can be used by the bot.


  • Location: The Location card can help you get the visitors current location using the GPS system on their device. 


To learn how to build your bot using the Codeless bot platform, click here.

    Access your files securely from anywhere

        Zoho Developer Community




                                  Zoho Desk Resources

                                  • Desk Community Learning Series


                                  • Digest


                                  • Functions


                                  • Meetups


                                  • Kbase


                                  • Resources


                                  • Glossary


                                  • Desk Marketplace


                                  • MVP Corner


                                  • Word of the Day



                                      Zoho Marketing Automation


                                              Manage your brands on social media



                                                    Zoho TeamInbox Resources

                                                      Zoho DataPrep Resources



                                                        Zoho CRM Plus Resources

                                                          Zoho Books Resources


                                                            Zoho Subscriptions Resources

                                                              Zoho Projects Resources


                                                                Zoho Sprints Resources


                                                                  Qntrl Resources


                                                                    Zoho Creator Resources



                                                                        Zoho Campaigns Resources


                                                                          Zoho CRM Resources

                                                                          • CRM Community Learning Series

                                                                            CRM Community Learning Series


                                                                          • Kaizen

                                                                            Kaizen

                                                                          • Functions

                                                                            Functions

                                                                          • Meetups

                                                                            Meetups

                                                                          • Kbase

                                                                            Kbase

                                                                          • Resources

                                                                            Resources

                                                                          • Digest

                                                                            Digest

                                                                          • CRM Marketplace

                                                                            CRM Marketplace

                                                                          • MVP Corner

                                                                            MVP Corner





                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now