Codeless Bots : Response blocks to collect visitor information
What is the blocks gallery?
The Blocks gallery is a collection of enriched UI elements & actions offered by SalesIQ that can be used to define the interaction flow while building your bot.
Response Blocks:
This category of blocks can be used to collect information from the visitor to complete the flow. Listed below are the available response blocks:
- Quick Reply: Send quick informative messages, share articles and images to the visitor's question or choice.
- Button: Give multiple options in the replies for visitors to choose from, and create a flow based on the visitors' choice.
- Option: This block can be used to get the required information for specific details. You can present visitors with multiple options and get their responses. The main difference between an Option card and a button card is that the button card can create multiple flows based on the visitors' response, whereas the option card can be used to collect information from visitors and enrich the conversation.
- Multiple Options: The Multiple options block provides a checklist-style option that lets users pick one or more choices. This can be used to get more info from the visitor using a single card.
- Calendar: A calendar card allows visitors to pick a time slot and date to schedule events. There are two different types of calendar cards, single date, and date range. The single date calendar allows you to pick the exact date and time for the event, whereas the range calendar allows you to choose a range of days.
- Slider: The Slider card allows you to get a required number from the visitor.
- Rating: To obtain any feedback about the brand or the conversation from the visitor, the rating card can be used by the bot.
- Location: The Location card can help you get the visitors current location using the GPS system on their device.
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