Collaborate with small, focused groups in CRM
Hey folks! We have another useful tip for you this week, where you will find out how to collaborate and communicate in CRM effectively with your closed circles.
Not all information that you have needs to be shared with everyone in the organization. A lot of your content and information will only be relevant to a specific group of people.
If you focus your communication within this closed group, collaborating with your team becomes a whole lot easier.
Feeds helps you share status updates and collaborate with all users in your organization. While making an update on the Feeds tab, simply select the required group to restrict communication within that group.
Example: Marketing.
You can also create a group directly from the Feeds tab by clicking on the
Create Group
icon. For example, specify the
Group Name
as
Product Launch
and the
Description
as
Marketing Activities for product launch.
In the
Group Source
section, you can select the group members you want to add. You can select users, roles, roles and subordinates, and people from different groups as well. Now when you click on the group, you can view the group's feeds and the group members, and carry out your conversations here.
Pretty useful, isn't it? What's more, you can create groups for specific sales regions too. So if you're part of the sales team which follows up on leads and contacts from
USA, UK, Europe
or
APAC,
create Groups for these regions and put all your ideas, suggestions and discussions in these groups.
We hope you found this tip useful. If you think you missed out on any of our previous weeks' tips, you can read them
here.