Comment paramètrer le domaine dans Zoho One
Bonjour à tous,
Dans cet article nous allons découvrir comment relier le nom de domaine avec votre compte Zoho One.
Avant d'ajouter un domaine, assurez-vous que vous avez la permission de mettre à jour les enregistrements DNS de votre domaine chez votre hébergeur (dans la plupart des cas, là où vous avez acheté votre nom de domaine). C'est en partie en faisant des redirections avec les enregistrements DNS que votre domaine basculera dans votre compte Zoho..
Ajouter et vérifier un domaine
- Connectez-vous à Zoho One et depuis le tableau de bord, cliquez sur l'onglet paramètres près de votre photo en haut à droite.
- Parmi les onglets sur la gauche, allez dans Domaines et sélectionnez le bouton rouge "Ajouter un Domaine".
- Saisissez le nom de domaine et cliquez sur "Ajouter". L'écran de vérification du domaine s'ouvre.
Un domaine vérifié permet notamment de certifier la qualité de vos campagnes, a fortiori lorsque de multiples expéditeurs y sont rattachés. Et surtout, il vous permet d'ajouter ces utilisateurs au domaine sans que ceux-ci n'aient à recevoir un e-mail de confirmation à la création de leur compte : vérifier un domaine vous laisse créer autant d'utilisateurs que vous le souhaitez sans avoir à les valider manuellement un à un.
Dans le même temps, connectez-vous chez votre fournisseur de domaine, et dans celui-ci, rendez-vous dans la section des DNS de votre domaine.
Ajoutez une nouvelle entrée et choisissez l'une des trois méthodes de vérification disponibles :
Méthode TXT : Ajoutez l'enregistrement TXT affiché dans votre gestionnaire de domaine, puis attendez une heure.
Méthode CNAME : Ajoutez l'enregistrement CNAME affiché dans votre gestionnaire de domaine, puis attendez une heure.
Méthode HTML : Téléchargez le fichier de vérification HTML et téléchargez-le à la racine de votre site Web.
- Revenez à la fenêtre pop-up Vérifier le domaine dans le paramètres, puis cliquez sur Vérifier.
- Choisissez cette même méthode dans Zoho et copiez les lignes correspondantes. Une fois l'entrée validée, votre domaine sera vérifié chez Zoho et donc opérationnel.
Si vous rencontrez des problèmes lors de la vérification, veuillez suivre les étapes de troubleshooting suivantes.
Activer l'hébergement d'e-mail
Prérequis :
- Zoho Mail doit être ajouté à Zoho One
- Le domaine doit être ajouté et vérifié dans Zoho One.
- Vous devez avoir la permission de changer les enregistrements MX du domaine dans le Domain Manager chez votre hébergeur de domaine.
Étapes pour activer l’hébergement d'e-mail :
- Connectez-vous au Domain Manager de votre hébergeur de domaine.
- Ajoutez les enregistrements MX affichés dans Zoho.
- Si le TTL est modifiable, indiquez la valeur la plus basse possible pour que les changements prennent effet le plus rapidement possible.
- Connectez-vous à Zoho One, allez vers paramètres près de votre image de profil.
- Allez dans Domaines, puis activez l'hébergement de messagerie pour le domaine en question.
Si vous rencontrez des problèmes avec l'activation de l'hébergement de mail, veuillez consulter ce document détaillé.
Supprimer un domaine
Note : Lorsqu'un domaine est supprimé, les adresses électroniques personnalisées et les alias de groupe associés au domaine ne recevront plus d'e-mails. Assurez-vous qu'aucune boîte de réception nécessaire n'est associée à un domaine avant de le supprimer.
Pour supprimer un domaine :
- Allez dans les paramètres depuis le tableau de bord de votre compte Zoho One.
- Sélectionnez l'onglet domaine et choisissez le domaine que vous souhaitez supprimer.
- Cliquez sur les trois points à droite de la ligne, et sélectionnez "Supprimer".
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