Confusion around users/aliases/emails
Hi all,
I have two website emails:
info@x.com and
name@x.com. I want to completely remove
info@x.com as it is catching tons of spam. Have been trying to do this simple change for the past 2 hours and I am just completely stuck. I only have one registered user which is a super admin but I am being denied permissions. It is telling me I should contact the admin (which is myself) at the email address (which is my current login as super admin). Baffled.
When I try to delete my
info@x.com as my secondary email, it says"
Please contact your Organization administrator name@x.com,to delete your email address
This would obviously indicate that I am not logged in with the correct permissions, but I definitely am!
Here are my settings under Profile->Email Address: Primary mail:
name@x.com, Secondary Email:
info@x.com
The profile window on the top right shows
name@x.com
This is where is gets confusing. I head over to the control panel, and I see that
info@x.com is the main email address that is registered. And
name@x.com is the default alias. So just delete
name@x.com and make a completely new email account with these details right? When I try to remove
name@x.com I get the follwing:
Cannot delete primary email address from here
So I try to delete the
info@x.com and get:
Alias email Id is current default addresss , please set some other alias as default and then delete alias.
So I add a random alias but I still receive the same message.
PLEASE HELP