Contact form broken

Contact form broken

The form at  https://www.zoho.eu/mail/contact.html is broken. When I hit the Submit button a broken page comes up showing 
Error found while adding the data... Please get back and rectify »
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1 .

Failed to add data.


I have also tried to submit support requests by emailing Zoho support but my emails are ignored. We have Zoho One set up for two companies. Is there a way we can raise tickets in such a way that they are not totally ignored?