Hi could someone help with this..
Why are there two ways of adding a contact to a deal?
1. Contact Name ( standard field-Lookup )
2. Contact Roles ( related list )
So the process is I create a lead then convert it and a contact is created and linked to an account.
When I create a deal instead of adding a contact via 1. Contact Name ( standard field-Lookup ) I can associate multiple contacts related to the deal from the contacts in the account and suppose there isn't any contact then I can create a contact right from inside the Contact Roles ( related list ).
Thanks