If anyone in support is actually reading this, can you post up a contact number so users can get telephone support. The number on your site just rings out with no one answering.
I have had support tickets expire because there is no one there supporting this product and it is a shame because it could be good.
reply from support after a week of waiting:
Hello Graham,
Sorry for delay in response. Looks like the Zmail ticket has expired for your account.
Don't delete this Zoho. Give the people who are paying for your product some support to use it.