"Convert Lead mapping" error
Dear Sirs
With the new version of ZOHO CRM once we do a conversion from a LEAD to a CONTACT the surname is lost.
In the "Convert Lead mapping" the "Last name" value in the LEAD is not mapped to the "Last name" value in the CONTACT.
We have converted thousands of Leads into Contacts in the previous ZOHO version and everything was ok in this mapping.
Another problem is that in the "Convert Lead mapping" I can not edit the "Last name" mapping
Waiting your news, yours sincerely
Federico Castello