Convert lead without creating an account
We have noticed that you cannot convert a lead into a potential without creating an account.
The natural flow is
- Lead (no value yet),
- after qualification you may be able assessing a value.
- Then you want to convert a lead into a Potential (note that you cannot enter a $ value into lead, i.e. if you have a $ value you need to create a potential)
- But of course you don't want an account yet because an account is a customer and your lead isn't yet
When trying to convert a lead into a potential Zoho automatically creates an Account.
How do I convert a Lead into a Potential without creating an Account?
A Lead has not $ value
A Potential has a value but not all Potentials are Accounts
An Account must have at least one "closed potential" but can have many open potentials.
In other words: to become an Account at least one "financial" transactions must have happened. That may not be the case for every potential.