Convert to Org. external user not working?
Hello,
There is an option in Zoho One admin to convert an external user to your organisation. When I click this the user gets an email to accept - but then they get an error saying they are already added to a Zoho One organisation. But they are added to OUR Zoho one organisation (as an external user).
We now want them to be a full user instead of external. Without having to remove all their data and re-import it like emails etc.
We now want them to be a full user instead of external. Without having to remove all their data and re-import it like emails etc.
This is the purpose of this button right? Convert to Org?
How can I convert an external user to a full user without having to backup all their existing data and having to import it?
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