Converting Leads to Accounts in Zoho Mobile CRM

Converting Leads to Accounts in Zoho Mobile CRM

I converted an open lead to an account on my Zoho mobile app for Android yesterday, however it did not appear to convert properly. It did create an Account and Contact, but it did not close the originating lead out, and the lead was still open and not associated with the Account.

I was able to solve the issue on the web by Converting again, and associating with now existing Account as the Zoho error message advised.


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