Hi,
I'm new to ZohoCRM and want to use it for a B2C Company.
My process flow is -> get order from website / partners, create invoice and ship goods -> keep track of customers with emailers, phone calls, etc -> keep track of which partner is giving how much business
I followed the steps in the help section and disabled account from everywhere.
Now when I received an order, I made a new contact and filled in the name, address, Partner (custom field).
Then I went to invoice and created an invoice (for products which I have already added). However this invoice doesn't have the address pre populated and I need to re enter it. This is redundant work for me.
Is there a way out?
Is there a better way of doing these things?
Second question: How can I track which partner has given how much business.