Create an article template
I have a question concern the Knolwedge Database from Zoho Desk.
There is any possibility to create an article template ?
Exemple of what I research :
I want to create a lot af articles with the same baseline > I create one article > I copy/paste the baseline from my article to another article > I repeat this operation
WHAT I RESEARCH :
I want to create a lot of article with the same basline > I create a template with "title, texte and tags" > When i want to create an article based on my baseline, i pick the template, and I just have to fill in.
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