create tasks automatically
Hi
I have a client using Zoho CRM. The person doing most of the data input is struggling and I have been asked to streamline the process. I'm sure it would be easiest to stay with Zoho but I need to find out how to do a couple of things.
They are using CRM to manage what they view as a sales process. Only it really isn't so much a sales process as a list of activities that needs to be done when a new customer comes on board. So.. CRM might not be the best functionality.
I'd like to have a set of tasks that are automatically populated when a new customer is added.
- input new customer details
- Tasks 1-15 are created with due dates and assigned to users
Can this be done?
Thanks