Creating and managing a Team Folder using WorkDrive TrueSync

Creating and managing a Team Folder using WorkDrive TrueSync

Hello everyone,

Are you tired of constantly switching between your Desktop TrueSync app and the WorkDrive web app to create and manage Team Folders?
We’ve made things easier for you. You can now create and manage Team Folders directly within the TrueSync application!



A Team Folder is a shared space where you and your team members can collaborate on stored files and folders. Depending on your project needs, you can set up multiple Team Folders and add members associated with those projects. WorkDrive offers two types of Team Folders: private and public.

Private Team Folders are for selected members to collaborate on exclusive tasks or projects. For instance, you can create a separate Team Folder for the finance department to handle sensitive data like company revenue and employee salaries, ensuring all files and information remain private to that specific group.

Public Team Folders store common team files accessible to everyone in the organization. For example, documents containing the company's general HR policies or guidelines are important for everyone to access.

How to create and manage Team Folders using WorkDrive TrueSync:

Follow our step-by-step user guide on creating and managing Team Folders using WorkDrive TrueSync. This comprehensive guide will help you set up and manage Team Folders right within the TrueSync app.

We hope this new approach streamlines your Team Folder setup process and helps you manage Team Folder members effectively. If you have any questions or need further assistance, feel free to reach out to our support team.

We're here to help!


WorkDrive support info:

Also read:

    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • Ask the Experts: Five-hour live Q&A session with Zoho WorkDrive product experts

                                                              Have questions about WorkDrive 5.0? Let’s talk! We recently launched Zoho WorkDrive 5.0, packed with powerful updates to help your team work smarter, stay secure, and get more value from your business content. From content-centric workflows and AI-powered
                                                            • Support for auto-upgrade in TrueSync (for Windows)

                                                              WorkDrive TrueSync app now supports auto-upgrading to the latest version for Windows OS. You must manually download and install the TrueSync app version 3.4.0 to avail this feature. Download the latest TrueSync app for Windows (version 3.4.0) Supported
                                                            • WorkDrive API Documentation

                                                              WorkDrive provides users and developers an extensive set of APIs to help integrate functionalities of Zoho WorkDrive with other Zoho applications and third-party tools. We have published the official WorkDrive API Documentation page for all external users.
                                                            • March 15, 2023: Zoho Docs is discontinued

                                                              As of today (March 15, 2023) Zoho Docs is discontinued for all users. We would like to thank our customers for trusting us for so many years! Going forward, we're confident you'll enjoy using Zoho WorkDrive for all your advanced file management and collaboration
                                                            • Introducing WorkDrive 4.0: Enhanced productivity. Advanced data administration. (Phase 1)

                                                              Hello All, We're excited to share the release of WorkDrive 4.0, which includes important new features and enhancements focused primarily on productivity, secure collaboration, data administration, integrations, and user experience. Read the official announcement


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • Notes badge as a quick action in the list view

                                                                                                                Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associated
                                                                                                              • Automate pushing Zoho CRM backups into Zoho WorkDrive

                                                                                                                Through our Zoho One subscription we have both Zoho CRM and Zoho WorkDrive. We have regular backups setup in Zoho CRM. Once the backup is created, we are notified. Since we want to keep these backups for more than 7 days, we manually download them. They
                                                                                                              • Syncing with Google calendar, Tasks and Events

                                                                                                                Is it possible to sync Zoho CRM calendar, task and events with Google Calendar's tasks and events. With the increasing adoption by many major tool suppliers to sync seamlessly with Google's offerings (for instance I use the excellent Any.do task planning
                                                                                                              • IMAP mail after specify date

                                                                                                                Hi My customer's mail server is on premise and mail storage is very huge. So It never finish sync. and finally stop sync. Cloud CRM have a option like zoho mail sync mail after some date.
                                                                                                              • How can i view "Child" Accounts?

                                                                                                                It can be very useful in our field of business to know the parent-child account relationship. However, there seems to be a shortcoming in the parent account view: no child account list. How can we view the child accounts per each account?
                                                                                                              • Ability to assign Invoice Ownership through Deluge in FSM

                                                                                                                Hi, As part of our process, when a service appointment is completed, we automated the creation of the invoice based on a specific business logic using Deluge. When we do that, the "Owner" of the invoice in Zoho FSM is defaulted to the SuperAdmin. This
                                                                                                              • Easily perform calculations using dates with the new DATEDIF function

                                                                                                                Hey Zoho Writer users! We've enhanced Zoho Writer's formula capabilities with the new DATEDIF function. This allows you to calculate the difference between dates in days, months, and years. Function syntax: =DATEDIF(start_date, end_date, unit) Inputs:
                                                                                                              • Adding Comments Using Workflows - How to Change User Attributed

                                                                                                                We have worklflows in Desk where a comment is added to a ticket based on certain criteria. It seems that the comment added is always attributed to the user who last edited the workflow. This does not make sense for us because: - It's misleading to other
                                                                                                              • Inquiry regarding migration to the newly launched Zoho ERP from existing Zoho Books organizations

                                                                                                                Exciting news about the launch of Zoho ERP in India today. I’ve been reviewing the announcements and it looks like a solid move for mid-to-large enterprises. I have a specific query regarding the migration path for existing Zoho users. We currently operate
                                                                                                              • Add Attachment Support to Zoho Flow Mailhook / Email Trigger Module

                                                                                                                Dear Zoho Support Team, We hope you are well. We would like to kindly request a feature enhancement for the Mailhook module in Zoho Flow. Currently, the email trigger in Zoho Flow provides access to the message body, subject, from address, and to address,
                                                                                                              • Zoho ERP

                                                                                                                Hello all, I saw that Zoho launched a Zoho ERP. Is this going to be available for EU also?
                                                                                                              • Conect chat of salesiq with zoho cliq

                                                                                                                Is there any way to answer from zoho cliq  the chat of salesiq initiated by customers?
                                                                                                              • Les dernières avancées en saisie de données et collaboration

                                                                                                                Après une année dédiée à la recherche et au développement, notre équipe est prête à dévoiler des améliorations majeures pour Zoho Sheet. Ces nouveautés seront lancées par étapes afin d’en assurer une prise en main optimale. Nous commençons avec des fonctionnalités
                                                                                                              • Deluge Learning Series – Client functions in Deluge | January 2026

                                                                                                                We’re excited to kick-start the first session of the 2026 Deluge Learning Series (DLS) with Client functions in Deluge. For those who are new to DLS, here’s a quick overview of what the series is all about: The Deluge Learning Series takes place on the
                                                                                                              • Rich Text For Notes in Zoho CRM

                                                                                                                Hello everyone, As you know, notes are essential for recording information and ensuring smooth communication across your records. With our latest update, you can now use Rich Text formatting to organize and structure your notes more efficiently. By using
                                                                                                              • display call description in the notes section of a contact or add notes field to completed call screen

                                                                                                                When completing a call, we type in the result of the call in the description. However, that does not show up under the notes history on the contact. We want to be able to see all the calls that have taken place for a contact wihtout having to go into each completed call. The other option is to add the notes field to the completed call screen.
                                                                                                              • Implement Meeting Polls in Zoho Bookings

                                                                                                                Dear Zoho Bookings Support Team, We'd like to propose a feature enhancement related to appointment scheduling within Zoho Bookings. Current Functionality: Zoho Bookings excels at streamlining individual appointment scheduling. Users can set availability
                                                                                                              • Zoho Bookings and Survey Integration through Flow

                                                                                                                I am trying to set up flows where once an appointment is marked as completed in Zoho Bookings, the applicable survey form would be sent to the customer. Problem is, I cannot customise flows wherein if Consultation A is completed, Survey Form A would be
                                                                                                              • Service Account Admin for API Calls and System Actions

                                                                                                                Hello, I would like to request the addition of a Service Account Admin option in Zoho product. This feature would allow API calls and system actions to be performed on behalf of the system, rather than an active user. Current Issue: At present, API calls
                                                                                                              • How to apply customized Zoho Crm Home Page to all users?

                                                                                                                I have tried to study manuals and play with Zoho CRM but haven't found a way how to apply customized Zoho CRM Home Page as a (default) home page for other CRM users.. How that can be done, if possible? - kipi Moderation Update: Currently, each user has
                                                                                                              • Please can the open tasks be shown in each customer account at the top.

                                                                                                                Hi there This has happened before, where the open tasks are no longer visible at the top of the page for each customer in the CRM. They have gone missing previously and were reinstated when I asked so I think it's just after an update that this feature
                                                                                                              • How to Customize Task Creation to Send a Custom Alert Using JavaScript in Zoho CRM?

                                                                                                                Hello Zoho CRM Community, I’m looking to customize Zoho CRM to send a custom alert whenever a task is created. I understand that Zoho CRM supports client scripts using JavaScript, and I would like to leverage this feature to implement the alert functionality.
                                                                                                              • Send Whatsapp with API including custom placeholders

                                                                                                                Is is possible to initiate a session on whatsapp IM channel with a template that includes params (placeholders) that are passed on the API call? This is very usefull to send a Utility message for a transactional notification including an order number
                                                                                                              • Configurable Zoho Cliq Notifications for Zoho People Alerts

                                                                                                                Hello Zoho People Product Team, Greetings and hope you are doing well. We would like to request an enhancement to Zoho People notifications, enabling a native delivery via Zoho Cliq with admin-level control, similar to the notification settings available
                                                                                                              • Shift-Centric View for Assigning and Managing Shifts in Zoho People

                                                                                                                Hello Zoho People Product Team, Greetings and hope you are doing well. This feature request is related to Zoho People - please don't move it to zoho one! We would like to submit a feature request regarding the shift assignment and management view in Zoho
                                                                                                              • Add Israel & Jewish Holidays to Zoho People Holidays Gallery

                                                                                                                Greetings, We hope you are doing well. We are writing to request an enhancement to the Holidays Gallery in Zoho People. Currently, there are several holidays available, but none for Israel and none for Jewish holidays (which are not necessarily the same
                                                                                                              • Keep Zoho People Feature Requests in the Zoho People Forum

                                                                                                                Hello Zoho People Product Team, Greetings. We would like to submit a feature request regarding the handling of feature requests themselves, specifically for Zoho People. Issue: Feature Requests Being Moved to Zoho One Zoho People feature requests are
                                                                                                              • ZO25: The refreshed, more unified, and intelligent OS for business

                                                                                                                Hello all, Greetings from Zoho One! 2025 has been a remarkable year, packed with new features that will take your Zoho One experience to the next level! From sleek, customizable dashboards to an all-new action panel for instant task management, we’ve
                                                                                                              • CRM gets location smart with the all new Map View: visualize records, locate records within any radius, and more

                                                                                                                Hello all, We've introduced a new way to work with location data in Zoho CRM: the Map View. Instead of scrolling through endless lists, your records now appear as pins on a map. Built on top of the all-new address field and powered by Mappls (MapMyIndia),
                                                                                                              • Report showing Bill Details with Project and Sales Invoice Number

                                                                                                                Hi There, I am hoping that someone can help, I am looking for report that can show the bill and expense details along with project its as assigned to and the invoice number that the sales has been raised in. The goal is I can filter a customer/project
                                                                                                              • Introducing Multi-Asset Support in Work Orders, Estimates, and Service Appointments

                                                                                                                We’re excited to announce a highly requested enhancement in Zoho FSM — you can now associate multiple assets with Work Orders, Estimates, and Service Appointments. This update brings more clarity, flexibility, and control to your field service operations,
                                                                                                              • [Product Update] Locations module migration in Zoho Books integration with Zoho Analytics

                                                                                                                Dear Customers, As Zoho Books are starting to support an advance version of the Branches/Warehouses module called the Locations module, users who choose to migrate to the Locations module in Zoho Books will also be migrated in Zoho Analytics-Zoho Books
                                                                                                              • Introducing Schedules for smarter availability management

                                                                                                                Greetings from the Zoho Bookings team! We’re excited to introduce Schedules, a powerful enhancement to manage availability across your workspace. Schedules are reusable working-hour templates that help you define and maintain consistent availability across
                                                                                                              • Why Zoho Contracts Prefers Structured Approvals Over Ad-hoc Approvals

                                                                                                                Approvals are one of the most important stages in a contract’s lifecycle. They determine whether a contract moves forward, gets revised, or needs further discussion. The approval process also defines accountability within the organization. Zoho Contracts
                                                                                                              • Whatsapp Connection Status still "Pending" after migration

                                                                                                                Hello, I migrated my WhatsApp API to Zoho from another provider a day ago. So far the connection status is still “Pending”. There is a problem? How long does it usually take?
                                                                                                              • Kaizen #226: Using ZRC in Client Script

                                                                                                                Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this
                                                                                                              • Search Bar positioning

                                                                                                                Why is the Search bar on the far right when everything is oriented towards the left?
                                                                                                              • How to use Rollup Summary in a Formula Field?

                                                                                                                I created a Rollup Summary (Decimal) field in my module, and it shows values correctly. When I try to reference it in a Formula Field (e.g. ${Deals.Partners_Requested} - ${Deals.Partners_Paid}), I get the error that the field can’t be found. Is it possible
                                                                                                              • How to Filter timewise question to check uploaded one month or two months before in these community question ?

                                                                                                                i want to find the question that is asked some month or before any particular year, so how can i filter it ?
                                                                                                              • Welcome to the Zoho ERP Community Forum

                                                                                                                Hello everyone, We are thrilled to launch Zoho ERP (India edition), a software to manage your business operations from end to end. We’ve created this community forum as a space for you to ask questions, comment answers, provide feedback, and share your
                                                                                                              • Next Page