CRM API - list records based on presence/absence of activities
I've been struggling to get the following data from Zoho CRM API for quite some time now:
- list of records that do not have any activities (tasks) at all
- list of records that do not have any activities (tasks) in the future
- list of records that have activities (tasks), but they are overdue
I can see that the following filter in the UI, but I cannot find it's corresponding filter in the API.
My plan was to use this filter to create a custom-view and then list all records in this custom-view via the API, but strangely, this filter is not available when defining a custom-view. It is available only as an ad-hoc filter.
Getting to this data is critical for me to figure out which records are not being actioned appropriately and slipping through the cracks.