CRM assesment - Zoho or not for my business

CRM assesment - Zoho or not for my business

Hi all,
Do you have any experience of Zoho customers using the soft for trading purpose, buying services and reselling it?
The process is basic:
- Buying a service, bought to other compagnies, freelance, integrators      
- Selling this service with a margin...

ow would you approach this within Zoha, avoiding shipping costs, tax...

Thanks for guidance.