Folks,
All of the salient points in this video are blurred. Zoho support has an unredacted version.
Zoho CRM asserts that email addresses are bouncing even though Zoho is the MX provider for those email addresses and all external inbound email to those addresses are received, as expected. Intra-CRM email is...broken which I clearly illustrate in this screen recording.
I'm at my wit's end, and hope that posting this here gets the attention of a VIP in Zoho support.
We're now at chronic-level of mishandled email blocking on Zoho's part.
This is just one example. I have two other issues related to email.
Somebody help. Please.
<sigh>