CRM Kiosk Get Record Override

CRM Kiosk Get Record Override

I'm having an issue where i'm trying to create a record in a crm module,  and then with the information i have, try and match to fields in sales orders to match back to the new record.  The match will not be exact, so i'm using several 'contains' arguments for searchng the get records.  If one of the fields is left empty, it brings back all records.  The kiosk won't let me move forward without selecting one of the 'get records' and if i press the cross in the top right corner, it just cancels the kiosk completely.  Is there a workaround or override for this?