CRM Send Email link brings up crappy email interface for attachments

CRM Send Email link brings up crappy email interface for attachments

I am a CRM & Mail user. I have made Zoho Mail my default email in my browser so when I click "Send Mail" from the CRM an email form pops up in a new window.

When I send a customer a quote, I send a .pdf of the quote(s), a brochure about the product(s), multple pictures of each product and shipping information. All told this ranges from 3 to 15 attachments per email.

With this interface, I have to manually browse for and add each attachment individually. Can you PLEASE make this interface the same as for the mail.zoho.com interface where you can drag and drop your attachments.

What's worse is when I forget that this acts different from the other interface and I try to drag and drop my attachments, it opens the attachment in the window and I lose the email I wrote up!

If there is currently a way to fix this, please let me know!

Related link: https://crm.zoho.com/crm/EntReply.do?action=compose

Thank you!


Dean