We currently sync CRM Contacts to Zoho Books Customers using two-way sync. We now wish to change to "Accounts & their Contacts". What happens to existing Books customers? Will they be merged with CRM Accounts, duplicated, left unchanged, or recreated? Can the configuration be reverted if the outcome is not what we expect?
we have many years of work and we use accounts in CRM but for some reason we set the books sync up with contacts only. This is now hold us back.