Greetings.
There are a LOT of ZOHO components... overwhelming, really. Which to use, how to integrate.
I am currently using workflows with CRM to communicate with new leads via online forms that come into my database. Based on Lead Source, various workflow rules and emails fire. What I like about them, is I can track user opens and clicks with Sales IQ.
I have been introduced to Marketing Hub and all it's glory...
My question - if using Journeys, can I track the same opens and clicks, and push that data back to the lead's CRM record?
Thanks in advance for your time.