Custom Fields for BugTracker

The BugTracker has data fields to capture information pertaining to bugs or issues in your projects. For those of you who would like additional data to better resolve the issue, BugTracker provides Custom Fields to gather data specific to your business requirements.

The fields can be text, numeric or date. You can also create a prefixed list of values to choose from. You can edit, delete, reorder, and hide these fields according to project requirements. Portal Owner, Admins, and Project Managers can perform these tasks.

Custom fields can be accessed from the bugs tab.

ADD CUSTOM FIELD

   1.   Select a project from the Projects list to open the Bugs tab. 
   2.   Click Bugs on the left panel.  
   3.   Select Bug Settings to open the Customization menu. 
   4.   Click on Fields. The view shows the Default Fields, Custom Fields and Reorder Fields options. 
   5.   Click on Add Custom Field. 

CATEGORIES

You can choose between three different types of Custom Fields

   1.   Text: Use this field to input custom text. The fields can be single line, multi-line, picklist or user picklist .
   2.   Numeric: This field currently supports integers.  
   3.   Date: This field can be used to capture dates relevant to the bug.  

1. Under the Text field, give a suitable name (eg. Browser) under Label Name.
2. Select Single Line or Multi-Line as per requirement. You can also create a drop down using Picklist.
3. Click on Add Custom Field at the bottom.
4. The fields are populated under Custom Fields.
5. The fields can be edited or deleted.

Use Case : A customer of a web-based content management system was facing an issue while uploading updated versions of documents. The bug was more widespread on systems running Windows OS while using Firefox. To capture this data, the user can create four additional custom fields.

   1.   Use the Text field to create a Picklist for determining the operating system.  
   2.    Using the text field create a Picklist for the browsers commonly used. 
   3.   A third custom field uses the Date field to log a prior occurrence of the bug. 
   4.   Additionally you can track the reviewer or tester by creating a User Picklist.  

If you have any suggestions or queries please reach us at support@zohoprojects.com

Regards,
Chaitanya

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