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Hi,
I'm wondering if it's possible to set up an email campaign to display a different image for each contact using a custom field for the image url. I tried inserting custom html:
<img src='$[UD:APP_IMAGE_URL||]$'/> but the editor seemed to reject this and did not actually add anything to the email template.
Has anyone got any ideas?
cheers,
Jeremy
Hi,
I would like to follow up and check if this is available. We have a client of ours who use our personalised email campaigns. These work by our platform generating unique images based on the link. This way we can generate personalised recommendations inside emails. We generate a HTML snippet to paste into email templates that contain a merge tag for the users email address.
When they test (and we tried as well) it looks like expanding merge tags in image src tags is still not working.
Please can someone from zoho comment, so we can update our client.
Same problem here..
Same problem here if someone can respond
Hi,
We communicated with Zoho directly, and they put a fix in place - but specific to our mutual client.
I have had no follow up from Zoho when I asked if it was going to be rolled out across all clients.
The problem I think is that Zoho cache images first before they run their "mail merge". and expand the placeholders with information on each recipient. I suspect they do this to improve the efficiency of their pipeline.
I have no idea how easy it would be for them to roll this out to all clients unfortunately.
Same issue, we have a free campaign account on which the image with the merge tags url in src works . But on our clients account it does not work and upon saving the template it discard the src="$[UD:IMAGE$" merge tags.
I find it very strange that it does not behave the same on our client vs our client account.
Any idea why ?
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Hello Emmanuel Thierry,
Hope you are doing well.
We can see that you have raised a ticket with us and we have sent you an update in that ticket.
Kindly try now and let us know if you need any further assistance.
Regards,
Umashankar S.