Customer Credit

Customer Credit

Hi,

Thanks to all at the Zoho team for the new Invoice Customer Credit function.   It looks like it's going to be a useful functionality.   I can't quite see how the held credit is applied to a new invoice, but maybe I'm missing something?   Maybe the Zoho team could post a quick guide to using this new function?

One thing I'd like, which seems not to be implemented, is to be able to email the client when a credit is applied to their account, in much the same way as an email is sent to confirm payment of an invoice.   Any chance that this could be added?

There also seems to be no way to generate a credit note (i.e. to credit back the value of an invoice already issued) and this is a very important function.  I think it's on the TODO list, but an acceleration of this function would be great!

Regards,

Mark