Customer Portal will soon be hosted on a new domain
Dear users,
We're changing the Customer Portal's default domain from billing.zoho.com/portal to billing.zohosecure.com/portal for security reasons. Starting from 5 June 2024, your customers who are using the Customer Portal will automatically be redirected to the new domain. The domain change will not affect your customer's data on the portal such as transactions, comments, etc and they will be able to access their portal as always.
Note: The domain change is applicable only if you haven't configured a custom domain for your organization.
If you've used the default customer portal's URL (subscriptions.zoho.com/portal or billing.zoho.com/portal) in your website or elsewhere, ensure that you update it to billing.zohosecure.com/portal. You can also inform your customers about the domain change to prevent any confusion.
These are the domain changes for each DC:
DC | Old Domain | New Domain |
US | billing.zoho.com/portal | billing.zohosecure.com/portal |
IN | billing.zoho.in/portal | billing.zohosecure.in/portal |
EU | billing.zoho.eu/portal | billing.zohosecure.eu/portal |
CN | billing.zoho.com.cn/portal | billing.zohosecure.com.cn/portal |
AU | billing.zoho.com.au/portal | billing.zohosecure.com.au/portal |
CA | billing.zohocloud.ca/portal | billing.zohosecure.ca/portal |
SA | billing.zoho.sa/portal | billing.zohosecure.sa/portal |
JP | billing.zoho.jp/portal | billing.zohosecure.jp/portal |
The domain change is effective for the customer and vendor portals across the Zoho Finance Suite of applications and will also apply to Zoho Books, Zoho Inventory, Zoho Billing and Zoho Invoice.
If you have any questions about this change or need assistance, feel free to email us at support@zohobilling.com.
Regards,
The Zoho Billing Team
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