Customizing views to include additional information such as priority and content preview.

Customizing views to include additional information such as priority and content preview.

Is it possible to add priority and latest comment/email to the grid view preview?

There appears to be a lot of open space that could/should allow additional ticket information. It would be nice to be able to customize all views or tiles to include the information that is important to you:


In this screenshot there is a lot of real estate we could add information regarding the ticket (Priority, latest ticket correspondence - public/private/email).

Same with this view, the Kanban style view - it would be great to be able to customize this to include priority, and maybe a preview of the ticket correspondence.


Thinking this over, searching tickets it woudl be nice to have closed tickets with resolution display the resolution
    Zoho Marketing Automation
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