I am trying to move from Salesforce to Zoho.
I was able to import Contacts from CSV file. Then when I imported Cases from the CSV file I was able to associate them properly to their prospective Contacts by specifying the Contact First Name + Last Name as the Case's "Related To:" field.
I was able to import Leads from the CSV file. Then when I used
Setup > Data Administration Tools > Migrate data from other CRM > Tasks, I specified the Lead First Name + Last Name as the Task's "Related To:" field the process ignored the "Related To;" field and left it blank. All imported Tasks were orphans (not related to any Lead).
How can I import Tasks in a CSV file and successfully link them to their associated Leads? Each Task has the Lead's First Name and Last Name in the record. It also has the unique Lead ID from Salesforce (which I imported for each Lead into a field called "Salesforce ID").