The terminology in Zoho CRM is a bit foreign to me.
I am generally more familiar with:
Lead: Somebody somewhat interested
Prospect: Somebody qualified to buy
Opportunity: Somebody qualified and interested/ready to buy.
Zoho CRM seems to use Deals and Contacts, which completely baffles me...
What exactly is a "Deal" and a "Contact" in Zoho CRM supposed to be in terms of where they fit in the sales funnel?