Debug Messages: Local Files and Database Cleared in Zoho Desk SDK

Subject: Debug Messages: Local Files and Database Cleared in Zoho Desk SDK

Hi Zoho Support Team,

I am writing to report an issue I am encountering with the Zoho Desk SDK in my Flutter application. When I attempt to present the login screen or submit a ticket, I receive the following debug messages in the console:

```

D/ZohoGC v1.0.5(17901): Local Files Cleared

D/ZohoGC v1.0.5(17901): DataBase Cleared

```

Despite these messages, I am not be able to display and submit a ticket within my app. However, I am concerned about the implications of these messages and whether they indicate a deeper issue with the SDK integration.

I have ensured that all SDK initialization steps have been followed as per the documentation. Here is the relevant portion of my initialization code:

import 'package:flutter/material.dart';
import 'package:flutter/services.dart';
import 'package:zohodesk_portal_apikit/zohodesk_portal_apikit.dart';
import 'package:zohodesk_portal_apikit/common/ZDPortalAPIKitConstants.dart' show ZDPDataCenter;
import 'package:zohodesk_portal_apikit/zohodesk_portal_apikit.dart' show ZohodeskPortalApikit;
import 'package:zohodesk_portal_submit_ticket/zohodesk_portal_submit_ticket.dart' show ZohodeskPortalSubmitTicket;
import 'package:zohodesk_portal_core/zohodesk_portal_core.dart' show ZohodeskPortalCore;
import 'package:zohodesk_portal_kb/zohodesk_portal_kb.dart' show ZohodeskPortalKb;
import 'package:zohodesk_portal_community/zohodesk_portal_community.dart' show ZohodeskPortalCommunity;
import 'package:zohodesk_portal_community/zohodesk_portal_community.dart' show ZohodeskPortalCommunity;
import 'package:zohodesk_portal_ticket/zohodesk_portal_ticket.dart' show ZohodeskPortalTicket;
import 'package:zohodesk_portal_chat/zohodesk_portal_chat.dart' show ZDPortalChat;
import 'package:zohodesk_portal_gc/zohodesk_portal_gc.dart' show ZDPortalGC;

void main() async {
  WidgetsFlutterBinding.ensureInitialized();
  await SystemChrome.setPreferredOrientations([DeviceOrientation.portraitUp]);
  await _init();
  runApp(MyApp());
}

Future<void> _init() async {
  await _initZohoDesk();
}

Future<void> _initZohoDesk() async {
  String orgId = "***********";
  String appId = "***************************************************";

  ZohodeskPortalApikit.initializeSDK(orgId, appId, ZDPDataCenter.EU); // todo: EU
  ZohodeskPortalApikit.enableLogs();
}

class MyApp extends StatelessWidget {
  // This widget is the root of your application.
  @override
  Widget build(BuildContext context) {
    return MaterialApp(
      title: 'Flutter Demo',
      theme: ThemeData(
        colorScheme: ColorScheme.fromSeed(seedColor: Colors.deepPurple),
        useMaterial3: true,
      ),
      home: HomePage(),
    );
  }
}


class HomePage extends StatelessWidget {
  @override
  Widget build(BuildContext context) {
    return MaterialApp(
      home: Scaffold(
        appBar: AppBar(
          title: const Text('Test Zoho Desk'),
        ),
        body: Center(
          child: Column(
            mainAxisAlignment: MainAxisAlignment.center,
            crossAxisAlignment: CrossAxisAlignment.center,
            children: [
              ElevatedButton(
                onPressed: () {
                  // Add your onPressed code here!
                  try {
                    ZohodeskPortalSubmitTicket.show().onError((error, stackTrace) => print(error));
                    //ZohodeskPortalCore.showHome();
                    //ZohodeskPortalKb.show();
                    //ZohodeskPortalCommunity.show();
                    //ZohodeskPortalCommunity.showTopicForm();
                    //ZohodeskPortalTicket.show();
                    //ZDPortalChat.show();
                    //ZDPortalGC.show();
                    print("Zoho Desk Submit Ticket shown successfully.");
                  } catch (e) {
                    print("Error showing Zoho Desk Submit Ticket: $e");
                  }
                },
                child: const Text("Help & Support"),
              ),
              const SizedBox(height: 20),
              ElevatedButton(
                onPressed: () async {
                  try {
                    await ZohodeskPortalApikit.presentLoginScreen("#FFFFFF", (bool isSuccess) {
                      if (isSuccess) {
                        print("Login screen presented successfully.");
                      } else {
                        print("Failed to present login screen.");
                      }
                    });
                  } catch (e) {
                    print("Error presenting login screen: $e");
                  }
                },
                child: const Text("Login"),
              ),
            ],
          ),
        ),
      ),
    );
  }
}

I would appreciate any insights or guidance you can provide to help me understand these messages and whether any action is required to resolve potential issues.

Thank you for your assistance.