Default Ticket Listing - Zoho Desk - Android

Default Ticket Listing - Zoho Desk - Android

Hello, everyone!

In the latest Android version (v2.6.21) for Zoho Desk mobile app, we have brought in support for the 'Default Ticket Listing' feature

Previously, the classic ticket list was the default option. Now, with the Default Ticket Listing feature, you can retain your Preferred Work Mode by selecting between the classic list or the last accessed listing type as your default ticket listing.

Accessing this feature is easy:
  1. Open the Zoho Desk mobile app.
  1. Navigate to Settings.
  1. Scroll down to select 'Default Ticket Listing' option.
Please refer to the screenshot depicted below:

No more repeatedly switching back to your preferred view! To make use of this feature, simply update the app to its latest version:

Download Zoho Desk mobile app - Play Store

If you need any assistance with the app or have feedback to share, feel free to reach out to us at or submit feedback directly within the app.

Have a fantastic day! 


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