Definitions a bit confusing

Definitions a bit confusing

Hi,

For those of us that run business' but are not salespeople or MBA's by training, some of the crm terminology is a bit confusing.  For instance --- should our regular customers be "accounts" or "contacts?"

Thanks,
Brian
http://www.redpelicanmusic.com
PS.  Please create a solution for using/viewing crm on android phones for those of us who use the google apps log-in method