delete Customer Happiness ratings?
Hi Zoho.We've set up the Customer Happiness add-on. During setup, we gave ourselves positive and negative ratings, just to see what it would like in our Customer Support Portal. Now we'd like to display how good we are, but our own ratings are (as expected) not showing the truth, due to all the negative feedback we gave ourselves in the beginning.
Is it possible that we can delete those entries, so all feedback is accurate?
Thanks in advance!
Kind regards, Alex.