Department pre-load from query string parameter.
Hello Zoho,
Is it possible to pre-select a department based on a query string parameter or other method? We are expanding on a variant of our main product, and were wishing to separate support requests based on product line. If it is possible to pre-select a department for the product line used, then it would be helpful to streamline the support process.
Thank you for your time,
Jason Aldrich
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