Hello everyone,

We are considering upgrading to the Enterprise edition of Desk. One thing that I cannot seem to find an answer to is whether if we add live chat functionality to our web site, is if we are away from the office, will we be notified of live chats in the Desk iOS app?

We currently have some other software which we use for live chatting to our customers and it comes with an iOS app so I am hoping we can make an easy switch over and keep the same functionality.

Many thanks

James