Desk REST API - tickets attachments SCOPE_MISMATCH error
Desk REST API - tickets attachments SCOPE_MISMATCH error
Hi there,
We are trying to add file attachment to Zoho Desk Tickets using /attachments REST API.
We have created a token with scope
Desk.tickets.ALL
Was stated in your API documentation.
When using this token, we are still getting
{
"errorCode"
:
"SCOPE_MISMATCH"
,
"message"
:
"The OAuth Token does not contain the scope to perform this operation."
}
Attachments call and the error
Creating the token:
Appreciate your urgent help.
Best,
Snir