Desk- turn off notifications to users when deactivated
I've just been told by support that this is not possible.
Please consider this a feature request- if I am deactivating clients who haven't worked with me for years, I DO NOT want them to be notified by email, and it's incredible that we are unable to turn off or suppress the notifications.
Original request-
A client has left our service, now I need to deactivate all the Users on that account.
BUT- When I go to
Setup/ Help Centre/ Users
Click a User and Click the 'Active' check mark to de-activate them,
they are sent an email to let them know
I need to de-activate these users WITHOUT notifying them.
How can I do this please?
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Ajith(AJ) | Zoho Desk
Ash | Zoho Desk
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