Okay, the only reason I'm writing this is to compensate for the time lost from my life and save it for others.

my experience as follow:

stated the trial, had issue, chatted with the support, first two time they helped, then started to not understand my requests, giving me "will get back to you", a after I requested a call or conference using voice, first they said after Hour then preferred to chat which last for an hours then now solution, after that they schedule a call for the second day and the day end and till now no call! after I contacted the live shat again they lift me waiting and did not response.

I will Waite and see, I will update this to be fair.