Disappearing Import/Export Function
After working with the trial version for a few weeks, I've upgraded to the Professional version and have done a few test uploads of Contacts and Accounts.
Yesterday, without changing any Permissions settings, the "Import/Export" option disappeared. It has been replaced with "Import History." Again, I have not changed any Permissions settings. My profile remains Support Administrator and the Administrative Permissions still have Import Records enabled.
I've logged on and off a number of times to see if that would help. I've disabled and enable Import Records a number of times and that also has not worked.
Has this happened to anyone else? Is this a temporary change after adding and changing fields on Tickets and Contact records? Is there something I can do to be able to import again?