Hello,

When Avalara integration in Zoho Books is enabled, discounts only have the option for currency. Percentage discount is not possible.

I am sure this is a limitation due to the calculation of tax with Avalara integration being based on a percentage calculation on the total sum and that percentage of a percentage of a total is not possible in your current formula (or Avalara API).

A simple solution to this could be having a percentage formula per line item that then produces a sum total prior to the percentage formula utilized in the Avalara integration.

This feature is something that would be critical when businesses that have a need for pre-set discounts that require a percentage, not a flat rate. It is also critical to have Avalara/tax integration to not limit the feature set in your base product. As businesses continually move toward online, multi-state transactions, it is more cost-effective for businesses to utilize a service like Avalara than pay to have that function performed by a team member.

I hope this is something that can be resolved.