Does the Customer Portal in Creator work?

Does the Customer Portal in Creator work?

I'm testing it and the tester can't update the record and I can't get an answer from Creator Support. 

The error says "Invalid Entries Found, Recrtify and Try Again"

I don't know what these invalid entries are. When i tested it with my test account, I was able to submit.

At the bottom it says:

1. Permission denied

The tester has all relevant permissions. This tester has all the same permissions I had when I did testing. Since I can't get an answer from Creator Support, I'm wondering if this prodcut even works. My client is about to give up and start looking at other products for their customer portal.

SOLVED - in Customer Portal Permissions, on the permission set, scroll to the right and make sure "Modify All" is checked.

      Zoho SalesIQ Resources



            Zoho TeamInbox Resources

              Zoho DataPrep Resources


                  Zoho CRM Plus Resources

                    Zoho Books Resources


                      Zoho Subscriptions Resources

                        Zoho Desk Resources

                          Zoho Projects Resources


                            Zoho Sprints Resources


                              Qntrl Resources


                                Zoho Creator Resources


                                  Zoho WorkDrive Resources




                                      Zoho Campaigns Resources

                                        Zoho CRM Resources

                                                    Design. Discuss. Deliver.

                                                    Create visually engaging stories with Zoho Show.

                                                    Get Started Now


                                                      Zoho Show Resources


                                                        Zoho Writer Writer

                                                        Get Started. Write Away!

                                                        Writer is a powerful online word processor, designed for collaborative work.

                                                                  有料プランをご利用の方