TIPS AND TRICKS #11 - Domain authentication
Emails sent can sometimes land in your recipient’s spam folder or bounce. This happens when the email address in the From field of an email belongs to a domain that does not have SPF and DKIM records.
In order to prevent this in Zoho Invoice, you should authenticate your domain. You can refer to this link for steps to authenticate your domain in Zoho Invoice.
Key notes
- You need to configure the records in TXT format in your domain's DNS settings.
- If you already have an SPF record configured, you need to combine the Zoho Invoice SPF record along with your existing SPF record removing v=spf1.
For example: If you already have an SPF record, v=spf1 include:_spf.google.com ~all and say the Zoho Invoice SPF record is, v=spf1 include:sender.zohoinvoice.com
You need to combine the SPF records into a single record: v=spf1 include:sender.zohoinvoice.com include:_spf.google.com ~all
Incorrect Configurations
OR
Correct Configuration
- Depending on your domain provider, sometimes while adding the DKIM record, you need to remove the domain name from the hostname of the DKIM record to validate it.
For example: Say your hostname is 1522406527365._domainkey.zylker.com. While adding it to the DNS settings, you need to remove the domain name alone from the hostname as the domain name will be automatically added in the record.
So, your hostname should be 1522406527365._domainkey
Once you have followed the above mentioned details, your domain will be authenticated without any problems. You might need to wait for sometime so that the records are reflected in your domain's DNS settings. If you still face any issue, we advise you to reach out to your domain provider for further assistance.
Let us know what you think in the comments below! We'll be back with a new post, stay tuned.
Cheers,
Sarath Prasad
Zoho Invoice Team
Access your files securely from anywhere
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
sarath.pt
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho Campaigns Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー