Handling Duplicate Invoices with Identical Reference Numbers in Zoho
I've recently encountered an unexpected behavior within Zoho that allows the creation of multiple invoices with identical reference numbers and order numbers. This situation is quite surprising, as it could potentially lead to significant confusion in financial tracking and reporting. The ability to create duplicate invoices without any system alerts or validation checks against existing reference numbers raises concerns about data integrity and accuracy in financial records.
In the last two months, we've encountered an issue where, out of 123 orders, one specific order has been duplicated thrice, while the remaining orders have each been duplicated twice.
Has anyone else experienced this issue within their Zoho account? Are there any recommended practices or settings within Zoho that can help prevent the creation of such duplicate entries? Insights or solutions to ensure each invoice maintains a unique identifier would be highly appreciated. This would not only aid in maintaining cleaner records but also in enforcing stricter data validation within the platform.
Looking forward to the community's advice and suggestions on this matter.
Access your files securely from anywhere
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Saurabh
Abhishek - Zoho Partner
Liah
Basil Roy
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho Campaigns Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー