Good afternoon,
I have set up a report via my dashboard which appears to be pulling in duplicate records:
From the screenshot attached there does not seem to be any correlation as to why these are appearing as duplicates. For example:
L'Autre Pied - appears on the report 3 times. There is only one record.
Looking at the account in more detail:
There are 4 closed jobs, 2 for the current month and 2 for last month
There are 2 contacts on the account
There are no open jobs/tasks.
I can't see a direct correlation.
This is causing us quite a few issues and creating problems in our reporting.
Could you please advise how we can resolve this.
Thanks
Shauna