Duplicating Descriptions amongst Work Items

Duplicating Descriptions amongst Work Items

I did the following actions creating two work items and found a wrong description in the 2nd ticket.

  1. Click on create work
  2. enter all the required stuff incl. a description
  3. clicking on Add More
  4. a new work item can be created incl. the item name
  5. I could not write into the description
  6. I decided to click on create
  7. the new item was created
  8. opening it revealed that the description of the first item was also copied into the 2nd item as if the cache wasn't cleared...

Is this the intended flow?

      Zoho Developer Community








                                Zoho Desk Resources

                                • Desk Community Learning Series


                                • Digest


                                • Functions


                                • Meetups


                                • Kbase


                                • Resources


                                • Glossary


                                • Desk Marketplace


                                • MVP Corner


                                • Word of the Day



                                    Zoho Marketing Automation
                                            • Sticky Posts

                                            • Bug Viewer for Zoho Sprints

                                              Project managers work on multiple sprints simultaneously, and given the potential for a number of bugs that can crop up, it is helpful if the bugs can be viewed in a single location. This is made possible by the Bug Viewer for Zoho Sprints extension.


                                            Manage your brands on social media



                                                  Zoho TeamInbox Resources

                                                    Zoho DataPrep Resources



                                                      Zoho CRM Plus Resources

                                                        Zoho Books Resources


                                                          Zoho Subscriptions Resources

                                                            Zoho Projects Resources


                                                              Zoho Sprints Resources


                                                                Qntrl Resources


                                                                  Zoho Creator Resources


                                                                    Zoho WorkDrive Resources



                                                                      Zoho Campaigns Resources

                                                                        Zoho CRM Resources

                                                                        • CRM Community Learning Series

                                                                          CRM Community Learning Series


                                                                        • Tips

                                                                          Tips

                                                                        • Functions

                                                                          Functions

                                                                        • Meetups

                                                                          Meetups

                                                                        • Kbase

                                                                          Kbase

                                                                        • Resources

                                                                          Resources

                                                                        • Digest

                                                                          Digest

                                                                        • CRM Marketplace

                                                                          CRM Marketplace

                                                                        • MVP Corner

                                                                          MVP Corner







                                                                            Design. Discuss. Deliver.

                                                                            Create visually engaging stories with Zoho Show.

                                                                            Get Started Now